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Contribute to the ongoing evolution of ZyraTalk�s customer success strategy, tools, and playbooks. Why ZyraTalk Join a fast-growing AI company transforming customer communication for home service businesses.
Overview As a Customer Success Manager (CSM) at TNS for the Enterprise Branded Calling (EBC) product, you will be entrusted with running our 1 to many success programs, driving product adoption and engagement across our growing �EBC� customer base. Responsibilities Manage customer relationships, engaging proactively through regular trainings, webinars, and outreaches, focused on driving higher usage of EBC for their outbound calling programs and project manage the customer onboarding experience Partner with internal stakeholders across sales, marketing, notary ops, and product, to ensure the smoothest possible customer experience Run point on customer escalations and pulling in executive resources as needed Analyze data and drawing insightful recommendations for customers Develop deep understanding of the customer trends and motivators for success Advocate for industry best practices, and work independently to develop additional best practices to solve customer needs Understand competitive products and speak to product differences that spotlight EBC Qualifications 4+ years customer success experience, preferably at an Ad /Mar tech, B2B SaaS company, communication platforms (CPaaS, CCaaS or UCaaS), or customer engagement services A knack for building deep customer relationships, up to and including the c-level Excellent problem solving and critical thinking skills with an aptitude for learning new technologies Demonstrated ability to own a large book of business, and manage competing priorities with a strict attention to detail Comfortable working with data in MSFT Excel (Intermediate skill lvl).
Employment Type: Full-time Department: Customer Success Location: Remote (United States) Salary: $135K - $165K Equity: 0.1% - 0.3% About Carma Carma is an AI-powered fleet maintenance operations platform that unifies fleet management, vendor procurement, and safety compliance automation into one intuitive system. The Role We�re seeking a Customer Success Manager who will operate at the intersection of strategic leadership and customer excellence, combining strategic operations and execution with relationship management, retention, and growth responsibilities.
Lensa partners with DirectEmployers to promote this job for Prime Therapeutics. Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
Lensa partners with DirectEmployers to promote this job for Prime Therapeutics. Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
RouteSmart Technologies, Inc. Requirements 5+ years of experience with cloud infrastructure, systems, and security.
Accountabilities Design & deliver cloud foundations: standard account/subscription setup, networking, access, and guardrails, maintaining secure, scalable, and cost-effective cloud infrastructure solutions across AWS and Azure. Qualifications 8+ years in infrastructure/operations/DevOps/SRE, with 5+ years focused on cloud infrastructure.
Lensa partners with DirectEmployers to promote this job for Motion Recruitment Partners LLC. You�ll work with modern serverless architecture using Python, AWS Lambda, API Gateway, AppSync, Kinesis, SQS, RDS, and S3.
Qualifications Required Skills and Experience Bachelor's with 2- 5 years (or commensurate experience) Demonstrated experience developing solutions in Microsoft Dynamics 365 and managing enterprise systems. Demonstrated experience in a remote work environment.
Extensive experience with Amazon Web Services (AWS), particularly Amazon Connect. Strong knowledge of AWS services such as Amazon Lex, AWS Lambda, Amazon S3, and Amazon Kinesis.
This position reports to the Intelligent Design Department Manager and works directly with utility clients. We are looking for customer-focused technical leaders to help design, develop, test, and deploy intelligent design solutions.
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