Business Analyst / Project Manager – Salesforce Implementation Location: Nashville, TN Position Overview Seeking an experienced Business Analyst/Project Manager with deep Salesforce expertise to lead requirements development and manage external development teams for our legal staffing platform. Primary Responsibilities Salesforce Requirements Development & Documentation (Primary Focus) Conduct stakeholder interviews with recruiters, account managers, and operations staff to identify Salesforce-related business needs and pain points Document current-state Salesforce configurations and design future-state workflows Write detailed user stories and technical requirements for Salesforce developers, including acceptance criteria, edge cases, and technical constraints Create process flow diagrams, Salesforce data models, and custom object architecture documentation Maintain requirements traceability matrix linking business needs to Salesforce solutions Define and document Salesforce data migration requirements, including mapping and transformation rules Document Salesforce automation requirements (Flows, Process Builder, Apex triggers, validation rules) Develop wireframes and UI/UX specifications for Lightning components and custom page layouts Create detailed specifications for Salesforce reports, dashboards, and analytics requirements Integration & Cross-Platform Requirements (Supporting Focus) Document integration requirements between Salesforce and external systems (.NET APIs, React portals, WordPress sites) Define API contracts and data schemas for Salesforce ↔ external system integrations Map data flows and transformations across platforms to ensure consistency Specify webhook configurations, event-driven workflows, and real-time sync requirements Coordinate requirements for .NET APIs that consume or provide data to Salesforce Define specifications for React portal features that integrate with Salesforce data Document authentication and authorization patterns for cross-system access Project & Vendor Management Manage external Salesforce development contractors, including w...