Ro

[Applicants: Over 200 applicants | Industry: Wellness and Fitness Services, IT Services and IT Consulting, and Manufacturing | Type: Full-time | Level: Mid-Senior level] Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.As Senior Product Manager you will drive patient growth by building experiences to improve patient access.

This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.As theAssociate Director of Customer Experience Operationsat Ro, you’ll own the performance, health, and evolution of our outsourced member experience operations, partnering closely with multiple BPO providers and sites to deliver high-quality, consistent care to our patients.