All job applications and your sensitive, personal information should only be submitted via our official job platform.Job Title: Quality Assurance (QA) Manager(hybrid- onsite Monday-Thursday)Location:US-GA-Atlanta (Sandy Springs)FLSA: ExemptJob Overview:The QA Manager is responsible for leading a cross-functional quality assurance team to ensure the delivery of high-quality software products across all stages of the development lifecycle. The ideal candidate will have a strong background in both manual and automated testing, CI/CD pipelines, and quality metrics, as well as a passion for innovation and continuous improvement.Job Responsibilities:Lead and mentor a team of QA analysts, automation engineers, and test leads across multiple product lines (APIs, Portals, Salesforce, etc.).Define and implement a unified QA strategy, aligning manual and automated testing efforts with organizational objectives.Drive continuous improvement of QA processes, automation coverage, and testing efficiency across teams.Collaborate with Product and Engineering leadership to establish test plans, quality gates, and release criteria.Develop and enforce standardized QA methodologies, documentation, and reporting practices.Oversee test planning, execution, and defect triage across projects and environments.Implement risk-based testing approaches and ensure proper regression coverage before major releases.Ensure QA best practices are followed within Agile/Scrum development cycles.Partner with the Automation System Architect to expand automated test coverage across API, UI, and end-to-end workflows.Manage the integration of QA tools within CI/CD pipelines (e.g., GitHub Actions, TestOps, Jenkins, or similar).Support migration and adoption of next-gen test automation frameworks (e.g., from Katalon to Playwright).Evaluate and implement test management tools for traceability and reporting.Define and track key performance indicators (KPIs) such as defect leakage, test efficiency, automation ROI, and release quality.Provide executive-level reporting on QA progress, coverage, and quality trends.Use analytics to identify root causes of recurring defects and propose corrective actions.Work closel...
