Salesforce

As a Customer Success Manager (CSM) for Signature Success, you will become a strategic partner to our most important customers, serving as their trusted advisor and orchestrating the full Signature experience.Role DescriptionYou will set the customer up for success through optimisation of the solution, with special care during critically important peak events. You will build deep, trusted relationships with customer stakeholders and Salesforce account teams, maintaining a high level of awareness of customer priorities, business goals, and potential risks.You will guide ...

You will play a critical role in defining and steering the Agentic AI strategy and roadmap for our customers, establishing guardrails, and ensuring responsible AI usage. You will also connect customer needs with product development, offering valuable field insights to influence enhancements and accelerate the product roadmap, ensuring the Agentforce platform remains at the forefront of AI solutions.A successful Deployment Strategist will deeply understand our customers' most com...

Tech meets trust. Agentforce is the future of AI, and you are the future of Salesforce.Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs.

Tech meets trust. You will partner closely with your Account SE and AE to drive a long-term strategy for your assigned account(s).This Architect's primary mission is to identify and deliver increased customer usage by designing, coding, and configuring high-fidelity, data-driven and agentic solutions that showcase the value of the Salesforce platform, with a deep focus on Service Cloud, Sales Cloud, Marketing Cloud,Agentforce (AI)andData Cloud.

Agentforce is the future of AI, and you are the future of Salesforce.Salesforce is looking for aSenior Network Engineerto join Salesforce’s Network Engineering team. This team facilitates the deployment of strategic initiatives mainly focused on network patching, routing, switching and load-balancing functions of Salesforce’s 1P network infrastructure.ResponsibilitiesEngineering & OperationsPlan, Design, Develop, Implement and Operate Cisco, Juniper, F5 (LTM, GTM) and other network appliances serving Salesforce’s internal and external applications.Perform proactive network maintenance, such as code upgrades, config updates and cleanup/decoms on various network devices such as Switches, Routers and Load-balancers.Assist in mitigating security vulnerabilities in OS and configuration across different network vendors (Cisco, F5, Juniper etc).Automation & ToolingWork closely with automation teams in defining and developing the tools that allow us to manage the configuration of network equipment (F5, Cisco, Juniper etc) in Cloud Scale datacenters.Develop and maintain scripts/power-tools based on Ansible and Python that help with configuration deployment on different kinds of network equipment.Drive service ownership for the Network Engineering teams; assist in efforts to streamline problem and organizational change processes and increase automation.Troubleshooting & SupportProvide network escalation support for internal and external service impairments or outages.Perform high-level troubleshooting and analysis to determine the root cause when network outages occ...

Agentforce is the future of AI, and you are the future of Salesforce.Our Sales Development team is comprised of Business Development Representatives (BDR) and Sales Representatives (SR). BDR's work closely with their AE's in a business development capacity.

You will have the opportunity to work in a fast paced team with varied future customers and personalised training and career opportunities.Why Join Salesforce as a Business Development Representative?Sales Development is the foundation of our sales organization where new business opportunities come to life. Within the Business Development Representative (BDR) role, we support outbound sales teams by assisting them through strategic prospecting efforts and extensive account research.

Tech meets trust. Agentforce is the future of AI, and you are the future of Salesforce.About Salesforce SPMSalesforce Sales Performance Management (SPM) is a strategic product suite within the Sales Cloud portfolio designed to help the world’s leading enterprises bridge the gap between strategy and execution.

Agentforce is the future of AI, and you are the future of Salesforce.Overview Of The RoleThe Senior Vice President, Agentforce and Data 360, will be responsible for delivering end-to-end customer success outcomes across both products, ensuring customers realize value and achieve their business objectives through world-class technical support, proactive adoption programs, onboarding, and architect engagements. Drawing on a blend of strategic acumen and operational rigor, the SVP will act as a force multiplier—orchestrating complex, cross-functional programs at scale—while upholding the culture, standards, and expectations of an elite, high-performing organization.ResponsibilitiesLead Customer Support Operations: Deliver world-class service for Agentforce and Data 360; guide teams through an agentic transformation in modern customer support; champion AI-powered efficiency and productivity tools; and serve as the executive escalation point for high-severity issues, personally engaging with customer executives to drive resolution.Drive Proactive Adoption: Lead proactive engagement models to increase product consumption and accelerate customer value realization across both products, while defining scalable strategies to expand coverage and engagement throughout the customer lifecycle.Scale Customer Onboarding: Lead onboarding programs to ensure successful implementation and activation of Agentforce and Data 360, driving fast...

Agentforce is the future of AI, and you are the future of Salesforce.Role OverviewWe are seeking aSenior Manager of Target Setting, Data Modeling and Dashboardingwithin our Customer Success organization. You will partner with stakeholders across Customer Success, Product, and Operations to ensure our "North Star" metrics are visible, actionable, and aligned with Salesforce’s strategic objectives.Key ResponsibilitiesDesign, build, and maintain the core analytical models that inform goal setting, using factors like customer segmentation, product usage data, and health scores.Develop and manage forecasting models to predict future performance against key goals, running deep-dive analyses to identify opportunities and mitigate risks.Manage the end-to-end technical process for setting and tracking Customer Success performance targets, ensuring data integrity and model accuracy.Monitor performance against goals and translate complex model outputs into actionable narratives and dashboards for senior leadership.Design and own the suite of level dashboards that track Customer Success performance, ensuring "one version of the truth" across the organization.Partner with Data Science, Product, and Analytics te...

Agentforce is the future of AI, and you are the future of Salesforce.We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. This role requires close collaboration with Delivery Managers, Technical Architects, Solution Architects, and Account Teams, as well as direct client engagement to architect DevOps solutions tailored to their needs.The Technical Architect - DevOps ensures solutions align with industry best practices to drive long-term customer success.

Agentforce is the future of AI, and you are the future of Salesforce.Applications will be accepted until 03/04/2026.Product Manager, Sales Data ScienceOffice hybrid in Indianapolis, IN, Denver, CO or Atlanta, GAOverview Of The RoleThe Product Manager role is part of the Data Solutions Sales Data Science team, responsible for delivering data, analytics, and AI-powered products that measurably improve seller productivity, decision-making, and revenue outcomes.In this role, you will serve as the connective tissue between Sales, Data Science, Data Engineering, and Analytics, owning the vision, strategy, and execution of data-driven products such as Sales Agents, Account POV, Next Best Action, Success Measurement, and the Sales Data Graph. You will need to demonstrate how our tools, insights, and agents drive measurable improvements in seller efficiency, effectiveness, and outcomes.This is a highly analytical and technically grounded product management role that requires deep, hands-on engagement with data foundations and data systems.

Tech meets trust. Our platform is deeply customizable to meet the differing demands of our vast user base, creating an exciting environment filled with complex challenges for our hundreds of agile engineering teams every day.Required Skills6+ years of experience in Devops engineeringExcellent written and verbal communicationEffective collaboration with multiple teams across time zonesChampioning a culture and work environment that promote diversity and inclusionClear, concise technical communication particularly about problems and incidentsExceptional organization and time management skillsQuickly synthesizing information from disparate sources of knowledgeStrong technical leadership skillsDistributed systems, microservice, and systems integration experienceApplying solid engineering principlesStrong working experience with Linux Systems Administration.

Tech meets trust. This role will be instrumental in identifying process bottlenecks, gaps, and redundant manual steps, proactively determining and orchestrating the implementation and ongoing governance of solutions to enhance productivity, reduce costs, and ensure high-quality outcomes.This role requires the ability to work independently with minimal supervision in a fast paced environment, make quick informed decisions, collaborate with other specialists and business partners to resolve complex issues efficiently and accurately, and effectively communicate with stakeholders from diverse backgrounds on a global scale.ResponsibilitiesProcess Optimization: Analyze existing processes to identify inefficiencies and bottlenecks, then develop and implement solutions to streamline workflows, improve productivity, and enhance overall performance.Process Determination and Execution: Help determine process needs and facilitate the execution of solutions to streamline workflows and enhance operational performance.Risk Mitigation: Identify and mitigate potential operational risks, ensuring business continuity and minimizing disruptions, especially in anticipation of transformational changes.Issue Resolution: Assist in troubleshooting operational issues as they surface, proposing systemic and process changes to address root causes.D...

Tech meets trust. You will track progress, hold stakeholders accountable, and ensure high-level goals translate into daily action.Performance & Retention Operations: Drive the "deep inspection" of critical business health metrics, with a primary focus on meeting annual attrition targets.

Agentforce is Salesforce's newest innovation—a next-generation platform that combines Data + AI + CRM + Trust to transform customer experiences. This role sits at the intersection of data engineering, platform architecture, and applied AI, requiring you to guide customer Chief Data Officers and Enterprise Architects through emerging AI solutions.

Tech meets trust. Agentforce is the future of AI, and you are the future of Salesforce.The Event Technology team delivers a cutting-edge technology stack that enhances in-person, digital, and on-demand experiences across Salesforce’s event portfolio.

Marketing Co-ordinator to drive Slack Invoice Marketing program delivery across Slack's highest priority operating units in EMEA. This role sits at the intersection of Slack's Go-to-Market Centre of Excellence, Slack's executive leadership team, Slack account teams and Salesforce's Executive Marketing team.

You will have the opportunity to work in a fast paced team with varied future customers and personalised training and career opportunities.Why Join Salesforce as a Business Development Representative?Sales Development is the foundation of our sales organisation where new business opportunities come to life. Within the Business Development Representative (BDR) role, we support outbound sales teams by assisting them through strategic prospecting efforts and extensive account research.

Learning opportunities are limitless. The Global Support work environment is highly customer-focused and fast-paced, operating globally to provide 24/7/365 technical support.As a Support Engineer, you will be the primary technical expert for customers experiencing complex challenges.

Agentforce is the future of AI, and you are the future of Salesforce.Overview Of The RoleThe Senior Vice President, Agentforce and Data 360, will be responsible for delivering end-to-end customer success outcomes across both products, ensuring customers realize value and achieve their business objectives through world-class technical support, proactive adoption programs, onboarding, and architect engagements. Drawing on a blend of strategic acumen and operational rigor, the SVP will act as a force multiplier—orchestrating complex, cross-functional programs at scale—while upholding the culture, standards, and expectations of an elite, high-performing organization.ResponsibilitiesLead Customer Support Operations: Deliver world-class service for Agentforce and Data 360; guide teams through an agentic transformation in modern customer support; champion AI-powered efficiency and productivity tools; and serve as the executive escalation point for high-severity issues, personally engaging with customer executives to drive resolution.Drive Proactive Adoption: Lead proactive engagement models to increase product consumption and accelerate customer value realization across both products, while defining scalable strategies to expand coverage and engagement throughout the customer lifecycle.Scale Customer Onboarding: Lead onboarding programs to ensure successful implementation and activation of Agentforce and Data 360, driving fast...

Tech meets trust. PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*Slack is looking for a Machine Learning Engineer to craft and implement features, services, API methods, and models to leverage our data to make Slack a fabulous, robust, safe, and valuable product for our users.

You will be responsible for supporting the Slack Community program which brings Slack developers, admins, super users, and enthusiasts together to empower their success. This role is multi-functional and hands-on, and is an outstanding opportunity for a real 360-degree marketer, who thrives on making an impact.Responsibilities & ImpactManage the operations of the Slack Community, including support for the Slack Community Workspace, Bevy, Trailblazer forums, Reddit, Stack Overflow, and more.Support the Slack Community Group program and leaders through new leader onboarding, regularly preparing new resources, providing marketing support, and troubleshooting issues 1:1 with group leaders.Analyze and provide insights for community by tracking KPIs and preparing regular reports.Manage and execute Slack’s presence at community conferences and key developer events, partnering with the Salesforce community team and community leaders, including on-site event support.Partner with the Salesforce, MuleSoft, and Tableau community teams to implement best practices and processes for Slack Community operations.Build and scale community programs that empow...

Agentforce is the future of AI, and you are the future of Salesforce.We are currently looking for curious and drivenNamed Account Executivewith knowledge of technology and solid business-to-business sales and account management experience. You will be selling our entire portfolio of products across anPublic Sector CHATaligned patch of strategic Public Sector Accounts in Switzerland and Austria.Your ImpactTo exceed quarterly / annual sales targets by driving new opportunities and selling our solutions into the Public Sector - CHAT.As part of our Sales team you will be selling to strategic Public Sector accounts.Forecast sales activity and revenue achievement, while creating satisfied customers.Manage and orchestrate the entire complex sales-cycles often presenting to C-level executives the value of the Salesforce portfolio.Evangelize the salesforce vision through product demonstrations, in-market events, and account specific initiatives.Basic RequirementsYou will run the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales to position and sell Salesforce Platform.By implementing detailed customer discovery and research, you will formalise a Go To Market strategy and build qualified target account lists.You will drive Pipeline development through a combination of customer engagements, marketing campaigns and market sector knowledge/intelligence.You will proactively prospect, identify, qualify and develop a sales pipeline and close business to meet and exceed quarterly and annual bookings objectivesEngage with prospect organisations to position Salesforce solutions through strategic value based selling, business ca...

Tech meets trust. Agentforce is the future of AI, and you are the future of Salesforce.Salesforce is seeking a strategic, results-oriented Director to join the Customer Success Group (CSG) Strategy & Analytics team.In this pivotal role, you will partner with senior executives to design and execute initiatives that define the growth trajectory of our global business.As a Director, you will lead a high-performing team dedicated to transforming Salesforce’s Go-To-Market (GTM) engine.

Agentforce is the future of AI, and you are the future of Salesforce.Distinguished Chief Customer Transformation Advisor - RetailTheChief Customer Transformation Advisor (CCTA) – Retailis a client-facing Strategic Advisory role to Executive leaders at our most valued retail accounts. Leverage deep industry insight to challenge assumptions with architectural clarity and frame the business case for agentic innovation within the retail value chain.Transformation Navigator: Mentor customers through transformation leading practices and Salesforce solutions to improve time-to-v...

You'll work in a collaborative, agile environment alongside product managers, designers, and fellow engineers to deliver solutions that directly impact how our organization operates and serves our customers.You'll be joining the DET Salesforce on Salesforce Technology team, a strategic pillar within Salesforce's Digital Enterprise Technology organization. As part of Salesforce's "Customer Zero" initiative, our team develops and deploys enterprise-scale solutions that power the company's global sales operations, customer ...

Agentforce is the future of AI, and you are the future of Salesforce.Transform How Partners Monetize on Salesforce! Join the Transactable Marketplace (TM) engineering team and help build the future of partner commerce on Salesforce.

Tech meets trust. Agentforce is the future of AI, and you are the future of Salesforce.Role OverviewLead the State Govt sales organisation for India under the overall Pubsec organisation.Own growth strategy, revenue performance, and execution across the vertical.Manage and coach a team of Account Executives focused on enterprise and strategic accounts.Drive adoption of entire Salesforce Solutions across state departments, ministries & institutions.Build a high-performance, customer-obsessed sales culture aligned with Salesforce values.Key ResponsibilitiesOwn and exceed regional revenue and quota targets with strong quarterly deal cadence.Build multi-year growth strategies to significantly expand Salesforce penetration in state governments.Drive account and territory planning, industry strategies, and pipeline discipline for the vertical.Engage and convince various stakeholders of the engagement including various state bodies, ministers, IAS officers etc.Build long-term relationships and expand wallet share across major state departments.Identify, shape, and close large transformation opportunities across AI, Data, Analytics, and CRM.Ensure accurate and disciplined forecasting.Promote rigorous use of Salesforce CRM and drive operational excellence across the team.Collaborate closely with Pre-Sales, Partners, Marketing, Customer Success, and other product owners to deliver unified outcomes.Stay ahead of competitive trends, regulatory developments, and technology shifts in the vertical.Recruit, coach, and develop high-performing Account Executives; cultivate a strong, inclusi...

Agentforce is the future of AI, and you are the future of Salesforce.As a Lead Network Engineer at Salesforce, you will be part of the Infrastructure Strategy and Data Center Operations team, a dynamic, global team delivering and supporting technology infrastructure in the Salesforce Global Network to meet the substantial growth needs of the business. The Salesforce Backbone is the architecture over which Salesforce customers transit to have access to their Salesforce applications and data.