Business Office Receptionist/Cashier

[Applicants: Be among the first 25 applicants | Industry: Higher Education | Type: Full-time | Level: Entry level] Job Title: Business Office Receptionist/CashierDepartment: Business OfficeReports To: ControllerFLSA Status: Non-ExemptPosition SummaryThe Business Office Receptionist serves as a vital member of the administrative support team for the Controller, Student Accounts Manager, Staff Accountant, Business Office, and Financial Aid. The receptionist is also responsible for data entry across multiple systems, maintaining accurate filing systems (both digital and manual), and serving as a welcoming first point of contact for students, parents, faculty, staff, and campus visitors-both in person and by phone.Essential Functions & ResponsibilitiesReceive and process payments accurately in designated financial systems.Perform daily cashier duties, including reconciling and posting transactions and deposits.Assist with cash audits to ensure adherence to cash management procedures.Greet visitors, answer incoming calls, respond to inquiries, and direct individuals to appropriate personnel.Provide customer service related to student billing, balances, award letters, and account status.Maintain and organize student account records, including manual and digital filing.Issue and record campus parking tags and keys.Monitor and order office supplies as needed.Complete remote deposits and maintain backup documentation to support financial compliance.Process and import large batches of external transactions, such as:Campus Store chargesBookstore chargesRA payroll deductionsRun and analyze hold reports; remove holds as appropriate and escalate account issues to the Student Accounts Manager.Approve bookstore accounts in collaboration with Financial Aid to establish available credit.Prepare collections reports and follow up with students on missed payments or past-due balances (60/90/120 days).Set appointments for students to establish in-house payment plans.Send statements, letters, and make outbound phone calls related to account maintenance and collections.Enroll students in online past-due payment plans; track non-sufficient funds and terminated p...