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Customer Care Manager Europe

Falk&Ross Europe

Sembach, Renania-Palatinado, Alemania 2026-02-08

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Role Purpose The Customer Care Manager Europe (CCME) is responsible for the strategic leadership, governance and continuous development of the European Customer Care function across all Falk & Ross business units. It includes direct leadership of 4–5 Customer Care Team Leads and indirect responsibility for 20+ Customer Care employees across Europe.

Job description

Role Purpose The Customer Care Manager Europe (CCME) is responsible for the strategic leadership, governance and continuous development of the European Customer Care function across all Falk & Ross business units. It includes direct leadership of 4–5 Customer Care Team Leads and indirect responsibility for 20+ Customer Care employees across Europe.

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