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Customer Concierge Specialist - The Bath Authority

The Bath Authority

Baltimore, Maryland, Estados Unidos 2026-02-08 24,00 US$/hora - 26,00 US$/hora

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Addresses customer concerns regarding timelines or product status immediately, escalating to management only when necessary but retaining ownership of the customer relationship. Records & Documentation: Meticulously updates customer records with every touchpoint, ensuring the entire team has visibility into where the customer stands in the installation pipeline.

Job description

Addresses customer concerns regarding timelines or product status immediately, escalating to management only when necessary but retaining ownership of the customer relationship. Records & Documentation: Meticulously updates customer records with every touchpoint, ensuring the entire team has visibility into where the customer stands in the installation pipeline.

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