Customer Support Agent iGaming

Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! Responsibilities Deliver superior customer support via chat, email, and phone to Finnish-speaking clients Quickly and effectively resolve customer questions and concerns Guide customers through our gaming products and services to enhance their experience Collaborate with team members to maintain high service quality standards Record customer interactions accurately in our CRM system Collect and relay customer feedback to contribute to service enhancements Engage in ongoing training opportunities to improve product knowledge and service skills Requirements Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus Experience in customer service or a similar role is preferred Excellent communication and interpersonal skills, with a focus on customer satisfaction Able to multitask and excel in a fast-paced environment Familiarity with CRM systems and customer support tools is advantageous Willingness to relocate to Malta and embrace a new cultural experience A genuine interest in gaming and familiarity with the iGaming industry is a significant asset Benefits Career growth opportunities in a renowned iGaming company International & diverse work environment Competitive performance bonuses Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes Yearly salary €26.000 excluding bonuses.