Data Scientist,Workforce Analytics - Austin, TX

Responsibilities In this role you will: Work with a strong group of data scientists as we advance our core data artifacts to the next level (Tableau, Redash, etc.) functionally, aesthetically and operationally Develop strong collaborative partnerships with business and operations leaders Provide technical expertise in data visualization, deep business acumen, stakeholder engagement and operational insights via analysis Work with a cross functional team to drive improvement and efficiency in a rapidly scaling and dynamic customer support environment, bringing analytic capabilities and insights to bear Address business challenges, performance bottlenecks and growth opportunities with analytic solutions Playing the role of analytic visualization expert in cross functional teams, focused on measurement of new strategies or initiatives, sizing of opportunities, and understanding of complex systems; always with a mind towards actionable insights and business impact Some Skills And Tools You'll Use Are Analytics: Data visualization, Statistics, data distributions, summary/aggregation methods, operational metric development, ongoing OKR measurement Tools: Tableau, SQL, Redash, R / Python, Excel, etc. statistics, mathematics, physics, econometrics, or computer science) 2+ Years of Experience in Data Science or related fields Proficiency in SQL or another data manipulation programming language (e.g.