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Head of Customer Success - MachShip

MachShip

Melbourne, Victoria, Australia 2026-02-09

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The Customer Success Manager is responsible for customer adoption and time-to-value by leading the Customer Success function across onboarding, training, setups and hypercare. Must have: Demonstrated leadership experience in Customer Success, onboarding, or customer operations in a SaaS environment.

Job description

The Customer Success Manager is responsible for customer adoption and time-to-value by leading the Customer Success function across onboarding, training, setups and hypercare. Must have: Demonstrated leadership experience in Customer Success, onboarding, or customer operations in a SaaS environment.

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