Information Technology Support Specialist

You will provide technical leadership and be responsible for setting vision, goals, Program Management for SC-Led Partner Empowerment efforts, and executing strategy, all while aligning with Genesys Partner and Sales Leadership in pursuit of pipeline and sales growth objectives.The team collaborates with Enablement, Sales Leadership, Product Management, and customers on the Genesys AI unique value proposition, roadmap, Proof of Concept (PoC) Development Lab environments, and rapidly prototype solutions, all aimed to help Go-To Market initiatives and nurture various GSI and STP business opportunities. These initiatives drive towards the goal empowering self-sufficiency of Genesys Cloud and the Genesys AI solution set during the Pre-Sales cycle while co-creating demos, Proof of Concepts and technical Go-To-Market reusable assets.