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Probe CX hiring Customer Service Consultant

Probe CX

Melbourne, Victoria, Australia 2026-02-09

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Key Details Hours: 24x7 rotational roster with a 38 hours work week - full availability for all shifts is required. Location: Onsite - La Trobe St, Melbourne CBD Multiple Full Time Positions (38 hours per week) Commencing 16th Feb 2026 Paid Training Australian Based Role - Full time work availability required Key Responsibilities Manage Customer Service and Fault & Emergency calls for Electricity and Gas Networks Handle inbound calls and occasional outbound calls, addressing inquiries from cust…

Job description

Key Details Hours: 24x7 rotational roster with a 38 hours work week - full availability for all shifts is required. Location: Onsite - La Trobe St, Melbourne CBD Multiple Full Time Positions (38 hours per week) Commencing 16th Feb 2026 Paid Training Australian Based Role - Full time work availability required Key Responsibilities Manage Customer Service and Fault & Emergency calls for Electricity and Gas Networks Handle inbound calls and occasional outbound calls, addressing inquiries from customers, energy retailers, field service providers, and stakeholders.

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