RxMen hiring Customer Support Executive

The ideal candidate will handle customer queries efficiently, provide accurate information, and ensure a smooth and positive customer experience across all communication channels. Key Responsibilities Handle customer inquiries via phone, email, chat, and WhatsApp in a professional manner Resolve customer issues related to orders, payments, deliveries, and product information Maintain accurate records of customer interactions in CRM systems Follow up with customers to ensure resolution and satisfaction Coordinate with internal teams (operations, pharmacy, logistics) for issue resolution Educate customers about RXMen products and services when required Maintain confidentiality and comply with healthcare data privacy standards Required Skills & Qualifications Graduate in any discipline (preferred) 1–3 years of experience in customer support or service roles (healthcare/e-commerce is a plus) Strong verbal and written communication skills Good problem-solving and interpersonal skills Ability to handle sensitive customer conversations with empathy Comfortable working with CRM tools and basic computer applications Preferred Skills Experience in healthcare, pharmacy, or wellness industry Multilingual communication skills Ability to work in shifts (if applicable) What We Offer Competitive salary Growth opportunities in a fast-growing wellness brand Supportive and collaborative work environment Show less [{"type":"people_also_viewed","href":"https://in.linkedin.com/jobs/view/customer-care-executive-jobs-in-startek-noida-uttar-pradesh-at-vihu-4364101184","jobId":"4364101184","label":"Customer Care Executive Jobs in Startek - Noida, Uttar Pradesh"},{"type":"people_also_viewed","href":"https://in.linkedin.com/jobs/view/hiring-customer-support-executive-only-us-travel-process-gurugram-at-sharda-consultancy-services-4319267577","jobId":"4319267577","label":"Hiring Customer Support Executive (Only US Travel Process) - Gurugram"},{"type":"people_also_viewed","href":"https://in.linkedin.com/jobs/view/customer-service-executive-at-policybazaar-com-4352470124","jobId":"4352470124","label":"Customer Service Exec...