Senior Automation Anywhere Administrator - Jobs via Dice

Role: Senior Automation Anywhere Administrator Client: NTT Data Location: Charlotte, NC (Hybrid) Job Duties: We are looking for a Senior Automation Anywhere Administrator with strong hands-on experience in Automation Anywhere A360, Agent Automation, and AI-driven / Agentic Process Automation. Key Responsibilities Automation Anywhere Platform Administration Administer, configure, and support the Automation Anywhere A360 Control Room Manage user access, RBAC, licenses, credentials, and device pools Configure and maintain Bot Runners, Bot Creators, and Agent Automations Monitor bot executions, queues, schedules, and overall agent health Provide L2/L3 production support, including incident troubleshooting and root cause analysis Perform platform upgrades, patching, and routine maintenance Ensure adherence to RPA governance, security, compliance, and audit standards Agent Automation & AI Enablement: Configure, deploy, and manage agent-based automations Support agent orchestration, workload balancing, and execution optimization Enable and support AI Skill development within Automation Anywhere Integrate and manage AI-powered capabilities, including: Document Automation IQ Bot and cognitive services Generative AI connectors (where applicable) Collaborate closely with RPA developers, solution architects, and stakeholders to productionize AI-enhanced and agent-based automation solutions Minimum Skills Required: Mandatory Skills Strong hands-on experience with Automation Anywhere A360 (Admin / Control Room) Experience in Agent Automation is an added advantage Experience enabling and supporting AI Skills in Automation Anywhere Exposure to Agentic Process Automation concepts and AI-driven workflows Experience managing Bot Runners, queues, schedules, and devices Strong troubleshooting skills in production RPA environments Knowledge of Windows OS, services, and basic networking ________________________________________ Preferred / Nice To Have Automation Anywhere certification (Advanced / Master) Experience with IQ Bot, Document Automation, or GenAI features Knowledge of LLMs, prompt engineering, an...