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Tier 2 Support Specialist, Customer Success
Carolina del Norte, Estados Unidos
2026-02-07
22,00 US$/hora - 25,00 US$/hora
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Powered by ClaudeJOB DESCRIPTION POSITION TITLE Tier 2 Support Specialist, Customer Success LOCATION Remote HIRING MANAGER Kaity Zittel, Director of Customer Service Who is Sunny? OPPORTUNITY As Tier 2 Support Specialist, Customer Success for Sunny, you will be responsible for answering incoming calls, emails, and chats from our members and escalated issues from our tier 1 support representatives and care coordinators in support of Sunny’s products and services including the Sunny mobile app, member portal and …
Job description
JOB DESCRIPTION POSITION TITLE Tier 2 Support Specialist, Customer Success LOCATION Remote HIRING MANAGER Kaity Zittel, Director of Customer Service Who is Sunny? OPPORTUNITY As Tier 2 Support Specialist, Customer Success for Sunny, you will be responsible for answering incoming calls, emails, and chats from our members and escalated issues from our tier 1 support representatives and care coordinators in support of Sunny’s products and services including the Sunny mobile app, member portal and associated debit card offering.
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