(Untitled)

Elevate your career with Next Job Abroad as a Swedish Speaking Customer Support Agent in the bustling iGaming industry in Malta! Responsibilities Provide excellent customer support via chat, email, and phone to Swedish-speaking clients Effectively address and resolve customer queries and concerns Offer guidance to customers about our products and services to enhance their gaming experience Work alongside your team to maintain the highest standards of service quality Document customer interactions accurately in our CRM system Retrieve and relay customer feedback to assist in improving services Engage in training programs to enhance your product knowledge and service delivery skills Requirements Fluency in Swedish and a strong command of English; additional languages are valued Prior experience in customer service or a similar environment is preferred Strong communication and interpersonal skills with a commitment to customer satisfaction Able to multitask and thrive in a fast-paced work environment Experience with CRM systems and customer support tools is an advantage Willingness to relocate to Malta and explore a vibrant new culture A passion for gaming and familiarity with the iGaming industry is a tremendous asset Benefits Career growth opportunities in a renowned iGaming company International & diverse work environment Competitive performance bonuses Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes Hybrid working setup Yearly salary €26.000 excluding bonuses.