Senior Content Designer | MYMOVE

You’ll support a critical piece of that mission: helping users succeed in their moving journey.As Senior Content Designer, you’ll lead content for USPS Change-of-Address and the MYMOVE platform that follows—an experience used by 24M+ movers every year. Click here.What You’ll DoLead Content Strategy & ExecutionOwn content design and strategy across the end-to-end product experienceCreate, maintain, and evolve internal guidelines and content systems aligned to brand pillars and business goalsSynthesize external guidelines from multiple partners into a seamless, unified voiceConcept and write content that improves user experience and drives performance across digital experiencesUse Data, Research & Performance MetricsUse data, user research, and performance metrics to optimize existing experiencesBuild subject-matter expertise by understanding user needs, business goals, competitive solutions, and opportunity gapsTranslate business goals into high-converting content, measuring success through conversion and task completionLead content-driven research and testing initiatives that shape platform decisionsCollaborate Across TeamsPartner closely with Designers, Product Managers, Engineers, and Researchers from concept through launchWork autonomously, take ownership, and sweat the details every step of the wayUse AI tools (e.g., ChatGPT) to accelerate first drafts and A/B...