Senior Business Systems Analyst - Consumer Loan Origination

[Applicants: Be among the first 25 applicants | Industry: Banking and Financial Services | Type: Full-time | Level: Not Applicable] OverviewThis is a remote role that may only be hired in the following locations: CT, DE, IA, IN, KS, KY, NC, NH, OH, PA, RI, SC, VA, WV, PA, WI, AZ, FL, GA, MI, MO, TN, TX.We are looking for a Senior Business Systems Analyst position to serve as the primary administrator and subject matter expert for our Consumer and Business Commercial installations of LaserPro Lending. Our team primarily supports our Consumer Loan Origination systems at First Citizens Bank – many of our systems are homegrown, so you will quickly come up to speed to serve as an analyst and point of contact for all systems in our ecosystem.ResponsibilitiesTake ownership of multiple LaserPro Lending applications across Consumer and Commercial environments; you will be the primary person responsible for implementing maintenance releases and configuring new document or system requirementsWork with our product and business partners to understand new requirements, then write clear user stories within JiraPartner with our software engineers and QA as needed to test, document defects, and ensure high quality software is deployedDevelop expertise on our other homegrown and vendor-support loan origination systems; while LaserPro Lending will be the initial focus, this position will ultimately support all of our team’s Consumer Loan Origination systems.Support our production instances as Tier 3 support, including research, troubleshooting, and communication to other FCB support teamsQualificationsBachelor's Degree and 6 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 10 years of experience in Systems Support, or Analytics, or Operational SupportPreferredExperience as an administrator and/or systems analyst for LaserPro Lending – even better if you’ve configured LaserPro in a Consumer Lending environmentData analys...