All Jobs in Australia

This is a Customer Support Specialist role with HiBob based in Sydney, NSW, AU == HiBob == Role Seniority - mid level, junior Job Description More about the Customer Support Specialist role at HiBob Come and be you with us Being a Bobber is all about being you. Come join us.

Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Alongside our loaded Gourmet Fries and Real Fruit Lemonades, Charleys continues to grow fast, backed by 535+ franchise partners and a shared commitment to great food and meaningful impact.Position SummaryThe Social Media Content Manager plays a key role in shaping the voice, personality, and digital presence of Charleys across multiple social platforms. This role requires someone who can balance creativity with analytical insight to ensure Charleys stays relevant, visible, and connected to our growing community.This position reports to the Director of Digital Marketing and collaborates closely with the broader Marketing and Digital teams.ResponsibilitiesManage daily social media planning and content execution to support brand goals, key initiatives, and campaigns.Plan, produce, and publish engaging short- and long-form content across TikTok, Instagram, Facebook, and .Oversee the social media content calendar to ensure a strong mix of evergreen and timely content that increases visibility and engagement.Lead influencer marketing initiatives by identifying, building, and nurturing paid partnerships with creators and brand advocates.Manage social media budgets, vendor relationships, and social media management tools.Supervise and mentor the Content Producer, guiding creative direction, reviewing deliverables, and supporting professional growth.Collaborate with internal teams to integrate omnichannel campaigns that drive follower growth, loyalty enrollment, and digital traffic.Build detailed shot lists and coordinate content capture for photo and video shoots (planned and b-roll).Ensure all content aligns with Charleys Brand Standards and visual identity guidelines.Monitor social media platforms daily, responding to messages, moderating user-generated content, and ensuring brand voice consistency.Adapt organic content for paid social campaigns that attract new audiences and increase conver...

This role oversees support operations, escalations, team performance, and cross-functional collaboration with Product, Engineering, and Customer Success to ensure customers achieve maximum value from our products and services. This role will be based in Japan or Australia Your day-to-day Leadership & Strategy Lead, mentor, and develop a team of Technical Support Engineers, and Specialists Define and execute the support strategy, ensuring alignment with company goals and customer expectations Build a culture of accountability, customer advocacy, and continuous learning Establish staffing plans, KPIs, and operational frameworks to support growth and scalability Operational Excellence Oversee day‑to‑day support operations, including case management, SLAs, escalations, and resource allocation Build and refine processes to improve case commitments, response times, and customer satisfaction Implement best practices in knowledge management, documentation, and case review Drive tooling improvements for CRM, ticketing, monitoring, and diagnostic systems Customer Experience & Escalation Management Own high‑severity incident management and communication to both customers and leadership Serve as the executive point of contact for strategic or at‑risk accounts Analyze trends in product issues and customer feedback; partner with Product/Engineering t...