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[Applicants: Over 200 applicants | Industry: Wellness and Fitness Services | Type: Full-time | Level: Mid-Senior level] Job Overview:As the Head of Customer Experience, you own the end-to-end customer journey across all touchpoints for the Fitness Services business. You will collaborate closely with cross-functional teams to create seamless experiences that drive engagement, loyalty, and business growth.Key Responsibilities:CX Strategy & LeadershipDefine and own the company’s CX vision, strategy, and success metricsEmbed customer-first thinking across the organizationAct as the internal voice of the customer at leadership forumsCustomer Journey & Experience DesignLead the development and execution of customer experience strategies, ensuring alignment with business objectives and customer needsDesign and optimize the end-to-end customer journey, identify pain points, and drive experience improvement across breaks, leveraging customer insights and data-driven decision-makingLead service (re)design, process/ product/ policy changes, and SOP improvementsCX Operations & SupportOversee customer support (contact center) and customer escalations operationsDrive efficiency across contact ratio, AHT, FCR, resolution quality, and cost per contactDrive increase in automation, self-serve, productivity through AIMetrics & AnalyticsOwn CX metrics: NPS, post-session feedback, contact ratio, CSAT, escalationsBuild closed-loop feedback systems and VOC programsCross-functional collaborationCollaborate with analytics, product, tech, brand, operations, supply, business, growth, and franchise partner teams to integrate CX principles into all aspects of the business and drive CX improvement outcomesTeam Building & CapabilityBuild, mentor, and scale high-performing CX and support teamsDevelop future CX leaders within the organizationQualifications:Bachelor’s degree + Tier 1 MBA7+ years of work experience in CX, consulting, or corporate strategyExperience in leading customer experience function at startups, or high growth companies (consumer internet, marketplaces, fitness/wellness, D2C, fintech sectors) preferredAbility to lead and collaborate with cross-functional stakeholders, prioritize high impact activities, and drive complex projectsGood project ...

[Applicants: Over 200 applicants | Industry: Business Consulting and Services | Type: Full-time | Level: Mid-Senior level] We are a technology-led healthcare solutions provider. We offer accelerated, global growth opportunities for talent that’s bold, industrious and nimble.

[Industry: Entertainment Providers | Type: Full-time | Level: Mid-Senior level] About Flutter EntertainmentFlutter Entertainment is theworld’s largest sports betting and iGaming operatorwith13.9 millionAverage Monthly Players worldwide and an annual revenue of$14Bnin 2024. Just like our brands, we ensure our people have everything they need to succeed.FLUTTER ENTERTAINMENT INDIAOur Hyderabad office, located in one of India’s premier technology parks is theGlobal Capability Centerfor Flutter Entertainment.

[Industry: IT Services and IT Consulting | Type: Full-time | Level: Mid-Senior level] Our CompanyWe’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.The TeamThe candidate will be part of the India Tax team, responsible for managing Income tax, Transfer pricing, international tax and GST compliances for the Indian entities.The RoleManage and ensure compliances of Income Tax, Transfer Pricing, international tax, and withholding tax within the statutory timelines.Handle direct tax compliances like income tax return filing, tax audits, Transfer pricing filings, advance tax, quarterly/ annual income tax and deferred tax provisioning, handling TDS queries etc.Support to GST team in monthly and annual GST compliances within the due dates.Advise and provide support to internal departments on direct tax, international tax and GST matters.Coordinate with tax consultants for income tax, Transfer pricing and GST litigation matters.Updated with key provisions of Income tax and GST laws and recent changes therein.What You’ll BringChartered Accountant (CA)Minimum 5 to 7 years of post-qualification experience in tax.Strong technical knowledge of Income tax and GST.Strong analytical skills and ability to manage multiple deadlinesExpert knowledge of excel and ERP(Oracle)Prior experience in Big 4 firms preferred.Working knowledge of SEZ's would be added advantage.About UsWe’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation thro...

[Applicants: Over 200 applicants | Industry: Business Consulting and Services | Type: Full-time | Level: Mid-Senior level] Basic Function/Requirement Knowledge of monthly, quarterly and annual book close cycles Subject matter expert in technical Accounting, expense allocations, fixed Assets, intercompany, etc. Understanding of consolidated financial statement, risks & controls Leads or actively participates in department projects, transformation and continuous improvement initiatives Regular cadence with key stakeholders and other units to ensure seamless service delivery Ensure timely completion of deliverables and adherence to accounting policies Performance Parameters Process performance as per agreed KPIs Attendance & Schedule adherence Team objectives and accomplishment of assigned goals Primary Interactions Internal Sr Manager, for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions External Client operations team, trainers and SMEs for the purpose of reporting developing and updating training curriculum, provide feedback on training and discussing specific action plans Escalation teams at the client end for the purpose of seeking clarifications & answering queries Work Experience & Other Requirements 10 to 12 years of experience Strong understanding of end-to-end accounting, financial statements, IFRS, GAAP standards Excellent communication/ interpersonal skills Experience in driving transformation and continuous improvement initiatives Excellent Communication/interpersonal skills

This next phase requires more than models or platforms - it requires production-grade AI applications that are accurate, governed, observable, and continuously improving through real-world usage.What You Can ExpectThe Director of Agentic AI Solutions Engineering will lead the design,development, and operation of enterprise agentic applications that powerintelligent workflows, decision support, and automation across the company. You will architect solutions, guideimplementation, and build a team that delivers AI applications designed fromday one for automation, continuous evaluation, and minimal manual oversight.Success is measured by solutions in production that operate reliably at scale,maintain accuracy over time, and deliver clear business ROI.Key ResponsibilitiesLead architecture and delivery of scalable, reusable agentic AI solutions aligned with enterprise AI platforms.Design agent workflows using MCP, orchestration frameworks, and shared platform services-built for reuse, not pilots.Embed evaluation-by-design, leveraging standardized enterprise evaluation, governance, and observability services.Drive au...

Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.Senior Cloud Analyst Permanent Global Senior Oracle Could Infrastructure (OCI) Analyst Syntax is the leading cloud managed services provider for mission-critical enterprise applications. Position Summary Syntax is currently seeking a Senior Oracle Cloud Infrastructure (OCI) Analyst.

[Industry: Machinery Manufacturing | Type: Full-time | Level: Mid-Senior level] Designs, develops and implements sales programs to meet the organization's business objectives. Plans, directs and coordinates the efforts of sales staff toward the accomplishment of objectives.

[Applicants: Be among the first 25 applicants | Industry: Industrial Machinery Manufacturing | Type: Full-time | Level: Mid-Senior level] Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. Our people are Shaping Industry from the Inside.

[Applicants: Be among the first 25 applicants | Industry: IT Services and IT Consulting | Type: Full-time | Level: Director] Main Topic- Job DescriptionCATEGORY- SALES & MARKETINGPOSITION- HEAD Sales & Marketing or Senior Sales ManagerREPORTING TO – MANAGEMENT / GENERAL MANAGERDURATION & TIMING: FULL TIME / BREAK SHIFTS – LATE SHIFTS – ACTIVE DURING FESTIVE TIME TOOPlace of work: New DelhiPurposeTo oversee and manage sales and reservation to ensure maximum revenue, promotional coverage and marketing opportunities are achieved.To enter the niche clientele who has good purchasing power as the product is high end and unique.To be able to position in the right market and increase the ARR and achieve targets accordingly.The DOSM should work closely with revenue management and marketing functions, to develop strategies to maximise Average Room Rate and grow market share.Special RequirementsHas Ability to work in operational team and taking lead in assisting group arrival and check out for smooth guest exits during check out.Has 10 years of relevant experience in 5 star hotels or resortsShould be into selling five star good category resorts.Has previous and extensive skill in handling travel agents, DMC, In-bounds TA Agents, OTAs, MICE, Weddings etc..Has excellent skill in understanding marketing matrix, Online portal and monitor online portal.Possesses excellent English, math and psychometric abilitiesPossesses aptitude and upward mobilityTechnical education in Hospitality management is mandatory.Major ResponsibilitiesGeneralIs directly responsible for the day to day key processes in his/her area of workAssists his/her supervisor in executing the day to day operational requirementsAssumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role modelAttends all scheduled training sessionsActively offers operational, employee and customer (internal and external) related feedback to managementDisplays warmth, care and genuine enthusiasm when dealing with guests and internal customersAdheres to the hotel's code of conduct and grooming & hygiene standardsIs seen as working hands-on, assists colleagues in crunch times; Walks the talkActively participates in briefings and meetingsMaintains a clean and orderly work area and promotes a safe working environmentPerforms any additional duties as assignedDuties And ResponsibilitiesMaintain and promote a team work environment with effective and clear c...

[Applicants: Be among the first 25 applicants | Industry: IT Services and IT Consulting | Type: Full-time | Level: Director] Main Topic- Job DescriptionCATEGORY- SALES & MARKETINGPOSITION- HEAD Sales & Marketing or Senior Sales ManagerREPORTING TO – MANAGEMENT / GENERAL MANAGERDURATION & TIMING: FULL TIME / BREAK SHIFTS – LATE SHIFTS – ACTIVE DURING FESTIVE TIME TOOPlace of work: New DelhiPurposeTo oversee and manage sales and reservation to ensure maximum revenue, promotional coverage and marketing opportunities are achieved.To enter the niche clientele who has good purchasing power as the product is high end and unique.To be able to position in the right market and increase the ARR and achieve targets accordingly.The DOSM should work closely with revenue management and marketing functions, to develop strategies to maximise Average Room Rate and grow market share.Special RequirementsHas Ability to work in operational team and taking lead in assisting group arrival and check out for smooth guest exits during check out.Has 10 years of relevant experience in 5 star hotels or resortsShould be into selling five star good category resorts.Has previous and extensive skill in handling travel agents, DMC, In-bounds TA Agents, OTAs, MICE, Weddings etc..Has excellent skill in understanding marketing matrix, Online portal and monitor online portal.Possesses excellent English, math and psychometric abilitiesPossesses aptitude and upward mobilityTechnical education in Hospitality management is mandatory.Major ResponsibilitiesGeneralIs directly responsible for the day to day key processes in his/her area of workAssists his/her supervisor in executing the day to day operational requirementsAssumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role modelAttends all scheduled training sessionsActively offers operational, employee and customer (internal and external) related feedback to managementDisplays warmth, care and genuine enthusiasm when dealing with guests and internal customersAdheres to the hotel's code of conduct and grooming & hygiene standardsIs seen as working hands-on, assists colleagues in crunch times; Walks the talkActively participates in briefings and meetingsMaintains a clean and orderly work area and promotes a safe working environmentPerforms any additional duties as assignedDuties And ResponsibilitiesMaintain and promote a team work environment with effective and clear c...