Medicaid Business Analyst
May be filledThis role partners closely with business stakeholders, IT teams, and external vendors to ensure applications meet operational needs throughout their lifecycle.The Business Analyst will support multiple initiatives,…
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This role partners closely with business stakeholders, IT teams, and external vendors to ensure applications meet operational needs throughout their lifecycle.The Business Analyst will support multiple initiatives, including new system implementations, in-flight projects, and existing applications that require enhanced oversight, optimization, and long-term ownership. This position is both project- and operations-focused, requiring strong analytical skills, technical understanding, and the ability to work effectively in a regulated environment.Objectives of This RoleEvaluate current business processes and application functionality to identify opportunities for improvementServe as the functional business owner for assigned applications, including systems without existing IT ownershipTranslate business needs into clear, actionable requirements that support successful implementations and ongoing operationsSupport the full application lifecycle, including planning, implementation, optimization, maintenance, and continuous improvementEnsure solutions meet business needs, user expectations, and organizational standardsKey ResponsibilitiesBusiness Analysis & RequirementsGather, analyze, and document business requirements to identify opportunities for process and system improvementTranslate business requirements into well-defined user stories and functional specificationsCommunicate, review, and validate requirements with business and technical stakeholdersMaintain requirements traceability and documentation using tools such as Azure DevOps (ADO), ServiceNow, Accompa, and other platformsApplication Ownership & OperationsServe as the primary IT business owner for assigned applicationsSupport ongoing application maintenance, enhancements, and defect resolutionAct as a liaison between business users, IT teams, and third-party vendorsAssist with production support, issue triage, root cause analysis, and continuous improvement effortsMaintain functional documentation, workflows, and system knowledge for supported applicationsImplementation & Project SupportSupport functional aspects of appli...