Senior Jobs in US

Program Manager is ultimately responsible for maintaining positive customer relationships. You will serve as the voice of the customer and advocate for ways to improve Hayden AI solutions to product management, engineering, and operations.Responsibilities:Customer Onboarding & ImplementationOwn and manage all aspects of client onboarding and implementation.Develop and maintain a detailed implementation schedule aligned with client requirements and internal milestones.Utilize the implementation playbook to guide the process for new customer deployments.Train clients on Hayden AI software and ensure seamless knowledge transfer.Issue Resolution & EscalationsAct as the frontline for operational issues, working closely with the business strategy lead, operations team, and project engineer.Proactively identify and resolve bottlenecks in customer workflows.Coordinate resolution of complex issues with Engineering.Track and manage escalations, ensuring timely resolution.Monitoring & Performance TrackingTrack key customer metrics (uptime, adoption, engagement, etc.).Ensure SLAs and contractual obligations are consistently met.Regularly report on project milestones and deliverables.Collaborate with subcontractors and violation processors supporting each program.Proactive Account ManagementEstablish regular check-ins with clients to preempt potential issues.Serve as the primary point of contact for customers.Align internal teams to customer needs and act as the client advocate.Provide structured feedback to internal teams based on customer insights.Process Improvement & Feedback LoopWork closely with operations and assigned project engineers t...

[Applicants: Be among the first 25 applicants | Industry: Construction | Type: Full-time | Level: Mid-Senior level] NOW HIRING: Senior Electrical Project Manager - Austin, TX (Commercial & Data Center Projects)Are you an accomplishedSenior Electrical Project Managerready to take ownership of high‑value, technically complex projects in one of the fastest‑growing markets in the country?One of the largest and most established electrical subcontractors in the U.S.-currently active on over 80% of Texas' data centers-is expanding their leadership team in Austin. We're searching for a proven Senior PM with experience delivering $20M+ commercial electrical projects, especially within medical facilities, hospitals, and advanced healthcare environments.About the RoleAs a Senior Project Manager in Austin, you'll lead full lifecycle electrical project delivery-estimating support, budgeting, scheduling, client communication, subcontractor coordination, and ensuring exceptional project execution.

[Applicants: Be among the first 25 applicants | Industry: Internet Publishing | Type: Full-time | Level: Mid-Senior level] Lensa is a career site that helps job seekers find great jobs in the US. This position ensures program success by coordinating cross-team activities, tracking project details, identifying risks, and providing visibility to executives and stakeholders.Key ResponsibilitiesManage projects to deliver on time according to scope and stakeholder expectations.Communicate business needs clearly to assist with decision-making and prioritization.Track staff allocations for internal and third-party teams.Manage third-party development partner relationships.Escalate blocking issues and delays promptly.Collaborate with globally distributed software development teams.Facilitate deliverable reviews at regular intervals.Apply and enforce project management and Agile development standards.Act as Agile coach and mentor to teams.Continuously improve project management and Agile processes.Manage metrics, reporting, and time management system data.Raise and escalate issues, risks, and concerns as appropriate.Direct and prioritize work of implementation teams and oversee contractors/vendors.QualificationsBachelor’s degree in Computer Information Systems or related field.Minimum 5 years managing Agile enterprise software development projects globally.Agile and SAFe certification required; PMP a plus.Experience With SDLC And Full Program Lifecycle.Strong organizational, communication, and interpersonal skills.Ability to collaborate across geographicall...

[Applicants: Be among the first 25 applicants | Industry: Financial Services, Investment Management, and Banking | Type: Full-time | Level: Mid-Senior level] About This RoleWells Fargo is seeking aSenior Product Managerto join theConsumer Banking and Lending Deposits Financial Product Team. This team plays a critical role in shaping product value propositions and developing go-to-market strategies that drive customer acquisition, balance growth, and exceptional customer satisfaction.As a key member of theBusiness Deposits Product Team, you will lead strategic growth initiatives and define the future-state product vision for our business deposit offerings.

We are looking for a Senior Director of Consumer Risk product to lead this critical surface area within Checkout. As the leader of Consumer Risk product, you will help scale and evolve this system, balancing customer trust, merchant performance, and long-term business outcomes.

[Industry: Software Development | Type: Full-time | Level: Director] For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. You will be responsible for defining the product vision and ensuring operational excellence across our payment ecosystem.

TheSenior Director of Operational Excellenceacts as the primary systems architect for our global infrastructure organization, overseeing the end-to-end flow of people, processes, and systems required to scale Cloud and AI delivery. This leader will drive critical infrastructure oversight, action, and controls, ensuring that organizational handoffs are seamless and that the business is positioned to meet its strategic and financial objectives.ResponsibilitiesResponsibilitiesEnd-to-End Operational Architecture:Design and oversee the global "operating system" for the data center organization, ensuring that people, processes, and systems are aligned to accelerate AI and cloud delivery.Systems & Process Oversight:Act as the lead architect for organizational workflows, identifying and resolving friction points in the handoffs between engineering, supply chain, and site operations.AI Infrastructure Controls:Drive critical oversight and governance for strategic AI/ML GPU cluster deployments, ensuring operational readiness and risk-aware decision-making.Scalable Program Management:Lead a high-impact program management function to drive cross-functional visibility and ensure execution remains within OCI's capacity and financial guardrails.Long-Range Planning (LRP) Execution:Bridge the gap between multi-year financial models and operational reality, ensuring the organization has the right headcount and systems to support projected growth.Executive Governance:Synthesize complex operational telemetry into actionable insights for C-suite and Executive-level stakeholders, driving consensus on investment and risk.Systems Integration:Partner with internal tooling teams to design...

8, Jakarta EEDevelop enterprise-grade applications using Java 8/JEE (and higher), AngularJS, React.js, SQL, Spring, and HTML5, among other tools.Experience of Web Service development and good knowledge of REST, SOAP, HTTP protocolsExperience of Web technologies such as Javascript, HTML, CSS, JQuery, JSONWorking knowledge of Apache Tomcat preferred but other platforms acceptedDeployment knowledge for one or more of the major J2EE application server platforms, including use of Maven or Ant a plusGood SQL skills experience with MySQL Cluster preferred but also MySQL and OracleRelevant eCommerce Java / J2EE Developer Skills:Familiar with Unix based systems (Solaris, HPUX, BSD, Linux)Working knowledge of Eclipse preferred but other IDE platforms accepted alongside version control systems (e.g. CVS, Subversion).Working knowledge of MySQL Cluster, MySQL preferred but other major RDBMS solutions accepted.Understanding of object-oriented...

[Applicants: Over 200 applicants | Industry: Software Development | Type: Full-time | Level: Mid-Senior level] Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams.At Tines, we're driven by our values of Simplicity, Speed, and Soundness.

[Industry: IT Services and IT Consulting | Type: Full-time | Level: Mid-Senior level] Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATAThe Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).This role performs configurations, actions installations and attends to break/fix events.This role works towards associate to professional level certification, whilst at the same time developing business knowledge.Key responsibilities:Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycleTakes responsibility for problem resolution and troubleshooting during project lifecycleEscalates complex problems to the relevant third parties.Assists with the documentation of standard operating procedures relating to installations and fixes during ops handoverCompiles and maintains project administration (Time Capture and feedback to stakeholders)Conducts elementary presentations within the customer's organization.Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.Performs any other related task as required.To thrive in this role, you need to have:Developing fundamental project and administration ability.Developing understanding and appreciation of technical design principles and compute layers.Ability to develop an understanding of fundamental project and administration processes.Display a strong learning orientation.Good verbal communication skills.Demonstrate a client service orientation.Hands-on proactive in approach.Academic Qualification and certifications:Bachelor's degree or equivalent in Information Technology or Computing or a related field.Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.Required experience:Moderate level of work experience in technical implementation engineering, specific to Networking technologies.Moderate level of experience engaging with clients and conducting pr...

We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. You will work directly with team managers on end to end delivery of GCP Customer Engagement Suite projects.The TeamOur Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences.