Customer success Jobs in US

What You Get To Do In This Role Drive Post-Sales Success: Own and lead the customer’s post-sales transformation, aligning ServiceNow’s offerings to customer goals, and bringing relevant industry thought-leadership to the table. Foster Strategic Alignment: Build relationships with ServiceNow leaders and consistently incorporate customer feedback to drive continuous improvement.

[Applicants: Over 200 applicants | Industry: Computer and Network Security | Type: Full-time | Level: Mid-Senior level] Welcome to the future of cloud networking and security!Cato Networks is the first company to converge enterprise networking and s

[Applicants: Over 200 applicants | Industry: Computer and Network Security | Type: Full-time | Level: Mid-Senior level] Welcome to the future of cloud networking and security!Cato Networks is the first company to converge enterprise networking and s

We’re looking for Customer Success Advisors who are responsible for providing value and owning the success of Cvent’s Event Cloud Customers. Customer Success Advisors serve as our customers’ primary point of contact while they are using Cvent’s software.

Job Summary Unilog is seeking a highly motivated and results-driven Customer Success Account Manager to be part of our growing eCommerce organization and contribute to long-term customer retention, expansion, and platform adoption across a diverse customer base. Why Unilog At Unilog, you’ll work at the intersection of product content, eCommerce, and digital transformation for customers in wholesale distribution, manufacturing, and specialty retail.

With roots dating back to the 1800s, our Customer is a global professional services firm HQ’d in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. Responsibilities Handle inbound calls, assisting callers with benefit elections and pension-related questions Provide support regarding upcoming changes and program updates Navigate multiple systems to locate information and document call notes Maintain professionalism and accuracy while managing high call volumes Follow scheduled shifts, breaks, and lunch periods consistently Support callers in a remote work environment with adherence to performance standards Skills And Qualifications High school diploma or equivalent Basic computer skills, including navigating multiple screens, searching knowledge bases, and typing notes Ability to work scheduled shifts between 7:45 AM and 6:00 PM CST Ability to work remotely in a quiet, professional environment with no background distractions Internet speed of at least 50 Mbps with a hardline Ethernet connection Ability to adhere to the training schedule with no planned time off during the training period Willingness to work occasional overtime Strong communication and customer service skills Preferred Prior call center experience Experience working in an office environment Experience with pensions or benefits-related services We offer a competitive salary range for this position.

Description A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.

Ascend Learning's Nursing Category is fueled by a commitment to excellence as we support the full learning journey of future nurses. We use data analytics and engaging learning tools to help nursing students master core content.

Achieve defined client success KPIs including retention, revenue penetration, and services per client. Client Retention & Satisfaction Own client retention by proactively identifying risks, addressing concerns, and preventing churn.