Customer success Jobs in US

About ScholarLead ScholarLead helps schools grow. Responsibilities Client Partnership & Account Ownership Serve as the primary point of contact for a portfolio of K–12 school partners Build strong, trust-based relationships with school leaders, enrollment teams, and staff Lead regular check-ins, strategy conversations, and enrollment progress reviews Translate school goals into clear plans, timelines, and next steps Enrollment Strategy & Execution Partner with schools to support enrollment growth through digital outreach, family engagement, and follow-up workflows Coordinate enrollment-related projects, managing timelines, deliverab...

Technical Client Success Associate Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. Key Responsibilities: Client Engagement: Maintain regular client communications and help build strong, trusted relationships.

Role Summary We are seeking a client-facing professional who will own client onboarding, implementation, and post-go-live support, while acting as the primary liaison between customers and internal technical teams. This role is accountable for translating client requirements into platform configurations, managing implementations end to end, and ensuring long-term client success through structured support and communication.

As a key member of our Customer Success organization, you will manage strategic enterprise customers globally, cultivating executive-level relationships, driving product adoption, and ensuring our customers achieve measurable value from their investment in Basware. Key Responsibilities: Own and manage strategic relationships with a portfolio of global, enterprise customers Partner with high-level customer stakeholders (VP and C-level) to align on goals, value realization, and long-term success strategies Lead value-based success planning, business reviews, and renewal/expansion discussions Identify and execute on opportunities for account growth and expansion, working closely with sales and cross-functional teams Confidently navigate complex, matrixed client organizations to ensure stakeholder alignment and sustained value delivery Act as a trusted advisor to customers, guiding them through product adoption and process optimization using Basware solutions Collaborate with Sales, Product, Marketing, and Services teams to advocate for customer needs and enhance the overall customer experience Deliver compelling presentations that communicate Basware’s value proposition and strategic impact to executive stakeholders Maintain a deep understanding of the customer’s business and industry to proactively identify success enablers and expansion opportunities , 4+ years of experience managing global, enterprise customer accounts Proven experience working with high-level stakeholders (VP+) to build and strengthen business relationships Demonstrated track record of driving business expansion within large customer organizations Strong experience in strategic, value-based selling and outcome-driven account management Exceptional presentation, communication, and relationship-building skills Background in Customer Success, Sales, and/or Relationship Management Comfortable navigating complex, global organizations and managing multiple stakeholder relationships Proven ability to grow customer accounts quickly and sustainably Strong cross-functional collaboration skills - able to align and influence internal teams across product, sales, and services Consulting experience required: whether Big 4...

[Industry: Software Development, IT Services and IT Consulting, and Technology, Information and Internet | Type: Full-time | Level: Not Applicable] To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 mon

[Applicants: Over 200 applicants | Industry: Technology, Information and Internet | Type: Full-time | Level: Not Applicable] Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.Our AI a

[Applicants: Be among the first 25 applicants | Industry: Medical Equipment Manufacturing | Type: Full-time | Level: Mid-Senior level] Description:Urgo provides medical devices and products to hospitals, nursing homes and home health agencies – and

[Applicants: Be among the first 25 applicants | Industry: IT Services and IT Consulting, Construction, and Business Consulting and Services | Type: Full-time | Level: Mid-Senior level] About the Company- Jobba Trade Technologies client management so

[Applicants: Be among the first 25 applicants | Industry: IT Services and IT Consulting | Type: Full-time | Level: Mid-Senior level] Mission of the RoleHelp Localytics' enterprise customers drive great customer experiences across their apps. This me

[Industry: Software Development, IT Services and IT Consulting, and Technology, Information and Internet | Type: Full-time | Level: Not Applicable] To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 mon

[Industry: Software Development | Type: Full-time | Level: Mid-Senior level] Are you passionate about building meaningful relationships and empowering customers to achieve their goals, while driving success for both them and the company?Customer Suc