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Powered by ClaudeWe are looking for forward-thinking, results-oriented individuals that will succeed in a fast-paced environment and thrive in leading teams, and improve processes that will allow the company to scale with growth!This role will be accountable for developing a deep understanding of key Service Cloud offerings (Field Service, ITSM, CCaaS) including analyzing historical performance, improving product-level forecasting, owning PxQ analysis, and supporting long range planning. Additionally, as Servic…
Job description
We are looking for forward-thinking, results-oriented individuals that will succeed in a fast-paced environment and thrive in leading teams, and improve processes that will allow the company to scale with growth!This role will be accountable for developing a deep understanding of key Service Cloud offerings (Field Service, ITSM, CCaaS) including analyzing historical performance, improving product-level forecasting, owning PxQ analysis, and supporting long range planning. Additionally, as Service Cloud continues to push top-line acceleration, you will be partnering closely with cross-functional stakeholders evaluating investment decisions, building ROI analysis, and ensuring alignment between product strategy, financial outcomes, and broader company priorities.ResponsibilitiesCreate deep product expertise in the multiple Service Cloud add-on offerings (Field Service, ITSM, CcaaS) and build strong working partnerships with each of the product GMs.Own the end-to-end financial narrative for assigned L2s, including historical performance, forecasts, and strategic drivers of revenue.Own PxQ historical analysis and forward looking forecasts for areas of focus, translating product strategy, pricing actions, and volume dynamics into clear financial implications.Act as a trusted thought partner, providin...
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