L2 Support Engineer for Telecom OSS Plan & Build (HCL Domino 12)

[Applicants: Ole ensimmäisten 25 hakijan joukossa | Level: Mid-Senior level] About the jobRole: L2 Support Engineer for Telecom OSS Plan & Build (HCL Domino 12)Location: Helsinki, FinlandEmployment type: Full-timeExperience: 6+yrsJoin a high-performing telecom engineering team as a DevOps Engineer, where you will drive CI/CD automation, infrastructure modernization, and operational excellence across BSS/OSS systems. This role offers deep exposure to Kubernetes, cloud environments, automation frameworks, monitoring tools, and multi-vendor telecom ecosystems in an Agile and DevOps-driven environment.Key Job Responsibilities:Monitor Domino application health (server tasks, logs, replication status, agent schedules); triage incidents, perform Root Cause Analysis (RCA), deliver fixes/workarounds, and update KEDB/runbooks.Lead major incident bridges; coordinate with Domino admins, application owners, and integration teams; provide clear communications on impact/ETA.Enforce RBAC via Domino ACLs, implement field‑level protections (masking/encryption where applicable), and maintain audit trails for access/change events.Support Privacy Impact Assessments (PIA), maintain data processing inventories, and prepare evidence for internal/external audits.Manage controlled changes to HCL Domino 12 design elements (Forms, Views, Agents), environment configs, and package deployments to various environmentsImplement code fixes and utilities using LotusScript, Java (Domino Java APIs), and JavaScript (XPages or Node.js sidecars for services/integrations)Track L2/L3 tickets for complex defects; supply reproducible cases, logs, and test scripts; validate vendor/engineering patchesAdminister and periodically review ACLs/roles for least privilege; maintain signer IDs, certificates, cross‑certification hygie...